Rectus India is using online ticketing system that will increase our staff and dealer productivity. Its increased organization, ticket management allows Rectus India to respond to requests with much less effort than other systems. Increased efficiency means that fewer hours are required to take care of all our customers’ requests. Most importantly, efficiency means fewer mistakes. our customers will be especially grateful for this.
Customers also expect their support requests to be answered quickly. While they may be willing to wait a few minutes, or even a couple of hours, they certainly don’t want to wait for days or longer. A ticket management software combines organization and efficiency to create speed. This allows you to respond to requests much more quickly, even with less support staff. For quick reply for price, Quotation and RMA service use our new service